Payment/Shipping

Payment Options

In-person sales: Roots by the River is able to accept cash, check, or money order for in-person sales. When you have finished shopping, submit your order. We will receive a copy of your order and fill it so it will be ready for pickup at your convenience.

Online sales: Roots by the River is able to accept check, money order, or gabpay for online sales. When you have finished shopping, submit your order. We will receive a copy of your order and fill it so it is ready to ship once payment is received and has cleared.

Roots by the River no longer accepts Visa, Mastercard, or direct payments through Paypal (all three of whom partner with the WEF).  We support the parallel economy and encourage others to as well.  You can participate in the effort by using cash as often as possible, paying otherwise by checks drawn on your local bank, and by using gabpay (direct payment option) for online transactions with businesses where cash or check may not be accepted.

Shipping & Handling Rates

Please refer to the chart below for calculating shipping on your order.  We are able to ship to the contiguous 48 states in the USA, and we try to ship within two business days of receiving payment for an order.  Packages containing only homeschooling resources will ship Media Mail.  Packages containing card sets, herbal products, and/or dresses will incur the higher shipping rate.  If you live outside the 48 contiguous states and wish to make a purchase, please contact us so that special shipping rates can be determined (such orders can be handled directly instead of through the shopping cart).

Amount Description
$4.00 base shipping charge
+ 10% of items eligible for media mail rate
+ 17% of items not eligible for media mail rate
+ 0% no extra charge for digital (PDF) items

SAVE EVEN MORE!  If you live in Maine, there is also an option for FREE PICKUP on your order when you check out.  Contact us if you have questions about this option.

If you’re purchasing only digital items, please use our DIGITAL ONLY shipping method to remove the base shipping charge.

Returns Policy

CDs:  No returns will be processed on opened CDs unless an item is damaged or defective upon receipt, then an exchange for the same item can be requested.  In the event that an exchange is needed, please email contact@roots-by-the-river.com within two weeks of receipt.  We will send out the exchange item as soon as we have received the return and will enclose a check to cover return shipping (up to $5).  If the unopened CD is not damaged and you simply desire a refund, return shipping is your responsibility.

Books: In the event that a return is desired, please email contact@roots-by-the-river.com within two weeks of receipt.  If an item is damaged and exchange is desired, we will send out the exchange item as soon as we have received the return and will enclose a check to cover return shipping (up to $5).  If the item is not damaged and you simply desire a refund, return shipping is your responsibility.

Privacy Policy

All financial transactions are handled through cash (in person), check, or by a direct gabpay transaction. None of your bank account information is stored on Roots by the River computer systems.

Roots by the River will not give or sell your personal information to any other party (unless required to do so by law).